Welcome to NABS

**NABS is currently having issue with phone line (a Telstra issue and out of NABS control). Your call may or may not get through. Some calls are being transferred to Wesley Mission Queensland Contact Centre (NABS is one of the services by Wesley Mission Queensland). WMQ Contact Centre is working with NABS to refer messages to the NABS Contact Centre, but there is a delay.

If possible and you need to contact NABS, please use other methods (e.g. email, SMS, online booking form) - click here. Thank you for understanding at this busy time and we appreciate your patience. NABS.**

About NABS

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Video Relay Interpreting



17 March 2020 - A Message to our valued Clients and Interpreters (COVID-19)

It is still business as usual at NABS - our Contact Centre is operating as usual with some staff working remotely. We are experiencing a significant increase in the number of enquiries we are handling as a result of COVID-19.

Thank you for your patience and be assured we are working to capacity to deal with all enquiries and booking requests. 

In the best interests of the health of our clients, community and interpreters, please let NABS know if you:

  • are displaying symptoms of flu or fever

  • have been overseas recently 

  • have been in contact with someone diagnosed with COVID-19

We recommend you always follow Government health directives and take appropriate measures such as distancing yourself from other persons by at least 1.5 metres and cease usual greetings such as handshakes and hugging. 

Please follow appropriate hygiene measures as set out by Australian health authorities. 

Our staff, interpreters and clients are our priority and we are doing all we can to responsibly manage booking requests during this evolving situation. 

We ask that you give NABS as much notice as possible if you decide to cancel or reschedule your appointment. 

Thank you sincerely for your continued support during this time. 

View this in Auslan (click here)



The Team at NABS 

Ph: 1800 246 945

Fax: 1800 246 914

TTY: 1800 246 948

SMS: 0427 671 261

Email: bookings@nabs.org.au




24 February 2020 - An important message from the Australian Government       



If you use NABS and you are under 65, you need to apply to join the NDIS to continue receiving Auslan interpreting services.

To apply for the NDIS, contact 1800 800 110, using the National Relay Service, and request an NDIS access request form by post or email. Forms are also available at NDIS offices. 

For help filling in the form, you can contact an NDIS Local Area Coordinator or visit an NDIS office. Find the closest office at www.ndis.gov.au/contact/locations

If you are eligible, the NDIS can include Auslan interpreting services in your NDIS plan. 

If you aren't eligible, tell NABS so we can continue to provide your Auslan interpreting. 

Click here for more information





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