The Deaf client or healthcare provider can book an interpreter.
In consultation with Deaf clients, NABS will make all reasonable efforts to provide an interpreter based on particular needs, local availability and cost.
NABS only employs NAATI qualified interpreters. NABS interpreters will have some experience interpreting in health care situations.
Change your appointment for a day/time when an interpreter is available
Cancel the interpreter booking request
In some situations, Video Remote Interpreting may be an option if NABS is unable to book an interpreter to attend on site (click here for more information).
Tell NABS immediately and NABS will make sure you, the interpreter and the Health Care provider know about the cancellation or change.
It is important to let NABS know of any changes to appointment or cancellation.
Applicable fee will be charged to fee-paying clients including NDIS participants if:
Booking is cancelled by either Practice, Client or 3rd party with less than 24 hours' notice or 1 business day
An interpreter arrives at a booking which has been cancelled without NABS being notified
A Client does not attend appointment ('no show')
930 Gympie Road,
Phone: 1800 24 69 45