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Book An Interpreter

                                    
 

 

Booking an interpreter with NABS is easy.

 

Who can book an Interpreter?

The Deaf client or healthcare provider can book an interpreter.

 

What NABS will do

In consultation with Deaf clients, NABS will make all reasonable efforts to provide an interpreter based on particular needs, local availability and cost.

NABS only employs NAATI accredited interpreters who are Paraprofessional (Level 2) or Professional (Level 3). NABS interpreters will have some experience interpreting in health care situations. 

 

What can you do If NABS can't book an Interpreter?

  • Change your appointment for a day/time when an interpreter is available

  • Cancel the interpreter booking request

In some situations, Video Remote Interpreting may be an option if NABS is unable to book an interpreter to attend on site (click here for more information).

 

What do you do if you or your Health Care provider cancels or changes your appointment?

Tell NABS immediately and NABS will make sure you, the interpreter and the Health Care provider know about the cancellation or change.

 

NABS Cancellation Policy 

It is important to let NABS know of any changes to appointment or cancellation.

Applicable fee will be charged to fee-paying clients including NDIS participants if:

  • Booking is cancelled by either Practice, Client or 3rd party with less than 24 hours' notice or 1 business day

  • An interpreter arrives at a booking which has been cancelled without NABS being notified

  • A Client does not attend appointment ('no show')

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