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Working With an Interpreter

National Disability Insurance Scheme

What is NDIS? 

National Disability Insurance Scheme (NDIS) is a new way of providing support to Australians with a permanent and significant disability.

This includes interpreting services for Deaf and hard of hearing people who use sign language to communicate. 


Can I access a NDIS Plan?

You may be able to get a NDIS Plan if you are

  • Deaf

  • Under 65 years old

  • Have Australian residency (Australian citizen or a permanent resident) and

  • Live where NDIS is available


To find out if you can get NDIS Plan, visit the My NDIS Access checklist (NDIS website).


Do I have to get a NDIS Plan?

It is your choice but if you live in an area where NDIS is available, NABS can't provide free interpreting for your healthcare appointments.

If NDIS is not available in your area or you are not eligible, NABS will continue to provide free interpreting for your private healthcare appointments. 


I have a NDIS Plan, what do I do? 

Tell NABS. NABS is a registered service provider for the NDIS.

If you have a NDIS Plan that includes interpreting hours, you can book an interpreter with NABS for your healthcare appointments plus other appointments e.g. work, hobbies, financial advice etc. 

You will pay for interpreting services from your Plan. 


I am over 65

For now if you are over 65 with no NDIS Plan, NABS is free for your private healthcare appointments. If you get NDIS before 65 and you still have NDIS Plan after 65, you will pay for interpreting from your Plan. 


Helpful information sheets

NABS has created helpful information sheets about NDIS, go to


Further Information about NDIS

You can also find out more on the NDIS website or to contact NDIS, visit their Contact Us page.


*NEW* NABS and NDIS Support Service 

NABS now offers support in person (Brisbane only) or via Skype/FaceTime. Have one-on-one chat about NDIS in Auslan.  

Click here to see locations and dates


Contact NABS

You can contact NABS If you have specific questions about NABS and NDIS. 

Phone: 1800 246 945
TTY: 1800 246 948
SMS: 0427 671 261

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