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National Disability Insurance Scheme

If you are under 65 and want to use NABS, you need an NDIS plan. 


What is NDIS? 

National Disability Insurance Scheme (NDIS) is a new way of providing support to Australians with a permanent and significant disability.

This includes interpreting services for Deaf and hard of hearing people who use sign language to communicate. 


Can I access a NDIS plan?

You may be able to get a NDIS plan if you are

  • Deaf

  • Under 65 years old

  • Have Australian residency (Australian citizen or a permanent resident) 

To find out if you can get NDIS plan, visit the My NDIS Access checklist (NDIS website).


What if I am not eligible for the NDIS? 

If you are over 65 years and do not have a NDIS plan, NABS is free for medical appointments. 

From 1 April 2021, if you are under 65 years and not eligible for NDIS, NABS is not free. 

Interpreting can be provided at a cost.


I have a NDIS plan, what do I do? 

Tell NABS.

If you have a NDIS plan that includes interpreting hours, you can book an interpreter with NABS for your healthcare appointments plus other appointments e.g. work, hobbies, financial advice etc.  


I am over 65

If you are over 65 with no NDIS plan, NABS is free for your private healthcare appointments. 


NABS resources - NDIS 

NABS has created helpful information sheets about NDIS, go to


More information about NDIS

You can also find out more on the NDIS website or to contact NDIS, visit their Contact Us page.


Contact NABS

You can contact NABS If you have specific questions about NABS and NDIS.
Phone:1800 246 945
TTY: 1800 246 948
SMS: 0427 671 261

Skype/Facetime (chat in Auslan with a Deaf staff member - please contact above to arrange appointment)


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