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Video Remote Interpreting (VRI)

What is VRI? 

Video Remote Interpreting (VRI) is a communication service to allow people who are Deaf to communicate with people who are hearing via the internet (Skype). 


How Does It Work?

The Deaf consumer or the Health Care practice can contact NABS to book an interpreter to attend a private health care appointment face to face. 

If NABS is unable to book an interpreter to attend on site,  then Video Remote Interpreting may be an option.  The medical practice can book a Video Remote Interpreter (VRI) to help them communicate with the Deaf consumer. 

The booking can take place at the chosen time using a webcam.  The interpreter will link to the health care provider's room via Skype.


What Does My Practice Need?

The health care provider will need in their consulting room:

  • A computer, iPad  or other suitable Video Remote device with internet connection that supports Skype

  • Skype instant messaging program, downloaded on computer or equivalent
    (Please advise NABS if using a different instant messenger program)

  • Webcam, microphone, speakers for audio visual purposes

NABS will contact the practice for their Skype address details prior to the appointment date.

NABS technical staff can advise your practice of the minimum requirements for a successful Video Remote appointment.  Email or contact NABS staff for further information.


How Do I Get Skype?

Download the relevant software and select the software that is compatible with the computer or equivalent you use. Make sure you have the most recent version of Skype.


Fact Sheet

For more information, see NABS VRI Fact Sheet


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